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FAQ

Answers to the most common questions

What is VibraGenix?

VibraGenix is a premium wellness technology company specializing in luxury-grade recovery, performance, and nervous system optimization solutions. Our curated portfolio combines advanced Sound Frequency Therapy Whole-body Vibration, Red LightTherapy, PEMF, acoustic immersion, and biohacking technologies designed for discerning individuals, medical wellness operators, med spas, longevity centers, and elite hospitality environments.

 

Our mission is to deliver a world-class wellness experience through science-forward technology, elegant design, and measurable client outcomes.

Our premium technology ecosystem includes:

  • Whole-Body Vibration and vibrational resonance platforms
  • Sound Frequency immersion Technology
  • Red LightTherapy / PhotoBioModulation
  • PEMF and Electromagnetic Wellness Systems
  • Infrared Sauna integration
  • Acoustic Brain Entrainment
  • Recovery and Nervous System Optimization suites

Yes. We strongly recommend a private consultation and demonstration experience for significant purchases or commercial installations. Demonstrations can be arranged through partner locations, flagship centers, and virtual guided walk-throughs.

Our systems deliver one of the most sophisticated acoustic wellness ranges in the industry.

  • VibraGenix Elite & Fusion: 4 Hz to 20,000 Hz
  • Sauna, Resonance Pro, ILUMIA Elite & Xcellerator: 30 Hz to 20,000 Hz

This full-spectrum range supports ultra-low vibrational resonance, audible sound immersion, and premium high-fidelity therapeutic sound experiences.

VibraGenix blends precision acoustic engineering with body-based resonance delivery. Unlike traditional audio systems, our platforms are designed so users can both hear and physically feel the frequencies, creating a deeply immersive recovery and wellness experience.

This dual sensory experience is especially valuable for:

  • Nervous system recovery
  • Stress regulation
  • Performance preparation
  • Meditative relaxation
  • Luxury spa experiences

Our platform includes access to 3,000+ curated Sound Frequency Formulas and wellness sequences designed for premium user experiences, including:

  • Relaxation
  • Deep recovery
  • Sleep support
  • Mental clarity
  • Focus enhancement
  • Emotional reset
  • Resilience and performance optimization

Each sequence is professionally curated to create immersive acoustic journeys.

Yes. Our library includes Ancient Tones, sacred harmonic intervals, resonance frequencies, and immersive soundscapes inspired by both historical traditions and modern acoustic wellness protocols.

These are particularly effective in luxury wellness suites and meditative environments.

Yes. VibraGenix includes premium Chakra Balancing acoustic programs designed to support grounding, centering, and restorative wellness experiences.

Our advanced sound library includes Scalar-inspired acoustic fields and brain entrainment sequences, using rhythmic pulses, harmonic layering, and precision sound timing designed to support:

  • Deep relaxation
  • Meditation
  • Creative flow
  • Executive focus
  • Pre-sleep recovery

Absolutely. High-fidelity acoustic delivery is a defining feature of the VibraGenix experience.

Our systems are engineered for luxury-grade acoustic clarity, pure Sound Wave, full-spectrum fidelity, and immersive Vibrational Resonance.

Products can be returned within 60 days of the delivery date.  There is a 10% restocking fee and you are responsible for repacking the unit in its original packaging and for all return shipping costs. Please call us to arrange for pickup and shipping charges. If damage occurs from the VibraGenix not being properly repacked, the repair cost will be deducted from the refund.

  1. Warranty Coverage:
     VibraGenix LLC (“VibraGenix”) warrants that its physical goods (the “Products”), when used under normal operating conditions and in accordance with the product’s instructions for use, shall be free from defects in materials and workmanship for the duration of the applicable warranty period specified below (“Warranty Period”).
  2. Warranty Periods:
     The applicable Warranty Period begins on the date of original purchase and applies as follows:
  • Two (2) Year Warranty applies to the following products:
    • VibraGenix Elite
    • VibraGenix Fusion
    • VibraGenix Sound MedBed
  •       One (1) Year Warranty applies to all VibraGenix Modality products not specifically listed under the Two-Year Warranty
  1. Remedy:
     During the Warranty Period, VibraGenix will, at its sole discretion, repair or replace any Product or component part that proves defective in material or workmanship, at no charge to the customer for parts or labor. Replacement parts or products may be new or refurbished and will be warranted for the remainder of the original Warranty Period or ninety (90) days from the date of replacement, whichever is longer.
  2. Exclusions:
     This warranty does not cover:
  • Damage resulting from misuse, abuse, accidents, unauthorized alterations, or improper maintenance
  • Cosmetic damage including but not limited to scratches, dents, or fading
  • Consumable parts (e.g., filters, batteries, pads) unless found defective upon initial use
  • Any product that has been used with non-VibraGenix accessories or in an unauthorized manner
  1. Warranty Service Process:
     To obtain warranty service, the customer must first contact VibraGenix to determine the problem and the most appropriate solution. Proof of purchase may be required. Return shipping costs for warranty service may be the responsibility of the customer unless otherwise specified by VibraGenix.
  2. Limitation of Liability:
     This limited warranty is the sole and exclusive warranty provided by VibraGenix. To the maximum extent permitted by applicable law, VibraGenix disclaims all other warranties, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. VibraGenix’s total liability under this warranty shall be limited to the original purchase price of the Product.

This list below of Contraindications is not absolute. If one of the conditions listed below applies to you, we advise that you consult with your physician before using the VibraGenix. If you have any known health concerns in addition to this list, consult your physician and advise them you wish to begin a sonic vibration exercise program which vibrates in a vertical plane between 4-50 Hz (vibrations per second) and has an adjustable intensity (amplitude at which the plate vibrates up and down). This variable vertical movement for up to 10 minutes can be equivalent to 1 hour of cardio.

  • Pregnancy
  • Acute thrombosis
  • Recent wounds from an operation or surgery
  • Recent Hip replacement (within 12 months) and total knee replacement (9 months)
  • Acute herniation
  • Pacemaker – Approved – BUT DO NOT LAYDOWN ON PLATE. 
  • Severe diabetes
  • Spinal Fusion Surgery
  • Subcutaneous Electronic Devices
  • Acute uncontrolled Epilepsy
  • Recent severe infections
  • Severe migraines
  • Recently placed IUDs, metal pins, or plates

For Business:

What types of businesses partner with VibraGenix?

We serve premium commercial operators, including:

  • Med spas
  • Longevity centers
  • Functional medicine clinics
  • Chiropractic and recovery centers
  • Boutique hotels and destination spas
  • Executive wellness clubs
  • Performance training facilities

Our commercial partners typically generate premium session pricing through membership and package models.

Luxury recovery and frequency immersion sessions commonly support rapid capital recovery within 6–12 months, depending on throughput and pricing.

Yes. Every commercial installation includes:

  • Onboarding and training
  • Client scripting guidance
  • Marketing language support
  • Launch positioning
  • Premium sales enablement materials

Yes. Select systems and materials can be customized for luxury hospitality, med spa, and branded wellness environments.

The Elite platform fits in a standard treatment room (10×12 ft minimum). We assess your specific space during consultation and can adapt configurations for multi-room buildouts or compact single-room installations.

Initial training is typically 1-2 days depending on your team size. Staff learn to run pre-built protocols confidently — no physiological expertise required. Ongoing support and refresher sessions are included.
From signed agreement to revenue-ready operation is typically 4-6 weeks. This includes consultation, equipment delivery, installation, calibration, and staff training.
No. The Session Engine runs standardized protocols automatically. Your existing staff can operate sessions after training — no specialized technicians needed for day-to-day operation.
All deployments include remote support, software updates, and access to new protocols as they’re developed. Optional on-site service agreements are available for multi-location deployments.
Yes. The modular architecture allows you to start with core capabilities and add targeted inputs or integrated adjuncts over time. Each phase operates on the same system architecture.
Yes. The modular architecture allows you to start with core capabilities and add targeted inputs or integrated adjuncts over time. Each phase operates on the same system architecture.

Products can be returned within 60 days of the delivery date.  There is a 10% restocking fee and you are responsible for repacking the unit in its original packaging and for all return shipping costs. Please call us to arrange for pickup and shipping charges. If damage occurs from the VibraGenix not being properly repacked, the repair cost will be deducted from the refund.

  1. Warranty Coverage:
     VibraGenix LLC (“VibraGenix”) warrants that its physical goods (the “Products”), when used under normal operating conditions and in accordance with the product’s instructions for use, shall be free from defects in materials and workmanship for the duration of the applicable warranty period specified below (“Warranty Period”).
  2. Warranty Periods:
     The applicable Warranty Period begins on the date of original purchase and applies as follows:
  • Two (2) Year Warranty applies to the following products:
    • VibraGenix Elite
    • VibraGenix Fusion
    • VibraGenix Sound MedBed
  •       One (1) Year Warranty applies to all VibraGenix Modality products not specifically listed under the Two-Year Warranty
  1. Remedy:
     During the Warranty Period, VibraGenix will, at its sole discretion, repair or replace any Product or component part that proves defective in material or workmanship, at no charge to the customer for parts or labor. Replacement parts or products may be new or refurbished and will be warranted for the remainder of the original Warranty Period or ninety (90) days from the date of replacement, whichever is longer.
  2. Exclusions:
     This warranty does not cover:
  • Damage resulting from misuse, abuse, accidents, unauthorized alterations, or improper maintenance
  • Cosmetic damage including but not limited to scratches, dents, or fading
  • Consumable parts (e.g., filters, batteries, pads) unless found defective upon initial use
  • Any product that has been used with non-VibraGenix accessories or in an unauthorized manner
  1. Warranty Service Process:
     To obtain warranty service, the customer must first contact VibraGenix to determine the problem and the most appropriate solution. Proof of purchase may be required. Return shipping costs for warranty service may be the responsibility of the customer unless otherwise specified by VibraGenix.
  2. Limitation of Liability:
     This limited warranty is the sole and exclusive warranty provided by VibraGenix. To the maximum extent permitted by applicable law, VibraGenix disclaims all other warranties, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. VibraGenix’s total liability under this warranty shall be limited to the original purchase price of the Product.

This list below of Contraindications is not absolute. If one of the conditions listed below applies to you, we advise that you consult with your physician before using the VibraGenix. If you have any known health concerns in addition to this list, consult your physician and advise them you wish to begin a sonic vibration exercise program which vibrates in a vertical plane between 4-50 Hz (vibrations per second) and has an adjustable intensity (amplitude at which the plate vibrates up and down). This variable vertical movement for up to 10 minutes can be equivalent to 1 hour of cardio.

  • Pregnancy
  • Acute thrombosis
  • Recent wounds from an operation or surgery
  • Recent Hip replacement (within 12 months) and total knee replacement (9 months)
  • Acute herniation
  • Pacemaker – Approved – BUT DO NOT LAYDOWN ON PLATE. 
  • Severe diabetes
  • Spinal Fusion Surgery
  • Subcutaneous Electronic Devices
  • Acute uncontrolled Epilepsy
  • Recent severe infections
  • Severe migraines
  • Recently placed IUDs, metal pins, or plates

For Home:

How often should I use the system?

Most users experience optimal benefits with 3–5 sessions per week, typically ranging from 10–30 minutes per session, depending on the selected modality and wellness goals.

Daily use is common among high-performance users and wellness enthusiasts.

Many clients report immediate benefits after the first session, including:

  • Reduced tension
  • Improved circulation
  • Elevated mood
  • Enhanced calm
  • Improved sleep readiness

More cumulative results often develop over 2–6 weeks of consistent use.

Yes. Our systems are designed for premium modality stacking.

A common luxury recovery flow includes:

  1. Vibration activation
  2. Frequency immersion
  3. Red Light recovery
  4. PEMF relaxation

Sauna restoration

Products can be returned within 60 days of the delivery date.  There is a 10% restocking fee and you are responsible for repacking the unit in its original packaging and for all return shipping costs. Please call us to arrange for pickup and shipping charges. If damage occurs from the VibraGenix not being properly repacked, the repair cost will be deducted from the refund.

  1. Warranty Coverage:
     VibraGenix LLC (“VibraGenix”) warrants that its physical goods (the “Products”), when used under normal operating conditions and in accordance with the product’s instructions for use, shall be free from defects in materials and workmanship for the duration of the applicable warranty period specified below (“Warranty Period”).
  2. Warranty Periods:
     The applicable Warranty Period begins on the date of original purchase and applies as follows:
  • Two (2) Year Warranty applies to the following products:
    • VibraGenix Elite
    • VibraGenix Fusion
    • VibraGenix Sound MedBed
  •       One (1) Year Warranty applies to all VibraGenix Modality products not specifically listed under the Two-Year Warranty
  1. Remedy:
     During the Warranty Period, VibraGenix will, at its sole discretion, repair or replace any Product or component part that proves defective in material or workmanship, at no charge to the customer for parts or labor. Replacement parts or products may be new or refurbished and will be warranted for the remainder of the original Warranty Period or ninety (90) days from the date of replacement, whichever is longer.
  2. Exclusions:
     This warranty does not cover:
  • Damage resulting from misuse, abuse, accidents, unauthorized alterations, or improper maintenance
  • Cosmetic damage including but not limited to scratches, dents, or fading
  • Consumable parts (e.g., filters, batteries, pads) unless found defective upon initial use
  • Any product that has been used with non-VibraGenix accessories or in an unauthorized manner
  1. Warranty Service Process:
     To obtain warranty service, the customer must first contact VibraGenix to determine the problem and the most appropriate solution. Proof of purchase may be required. Return shipping costs for warranty service may be the responsibility of the customer unless otherwise specified by VibraGenix.
  2. Limitation of Liability:
     This limited warranty is the sole and exclusive warranty provided by VibraGenix. To the maximum extent permitted by applicable law, VibraGenix disclaims all other warranties, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. VibraGenix’s total liability under this warranty shall be limited to the original purchase price of the Product.

This list below of Contraindications is not absolute. If one of the conditions listed below applies to you, we advise that you consult with your physician before using the VibraGenix. If you have any known health concerns in addition to this list, consult your physician and advise them you wish to begin a sonic vibration exercise program which vibrates in a vertical plane between 4-50 Hz (vibrations per second) and has an adjustable intensity (amplitude at which the plate vibrates up and down). This variable vertical movement for up to 10 minutes can be equivalent to 1 hour of cardio.

  • Pregnancy
  • Acute thrombosis
  • Recent wounds from an operation or surgery
  • Recent Hip replacement (within 12 months) and total knee replacement (9 months)
  • Acute herniation
  • Pacemaker – Approved – BUT DO NOT LAYDOWN ON PLATE. 
  • Severe diabetes
  • Spinal Fusion Surgery
  • Subcutaneous Electronic Devices
  • Acute uncontrolled Epilepsy
  • Recent severe infections
  • Severe migraines
  • Recently placed IUDs, metal pins, or plates
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